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Turbotax customer service chat12/24/2023 You can enter all of your deductions and TurboTax will choose the deduction ( standard or itemized) that is best for you automatically, so you don't have to decide that on your own. So, if you purchased the home late in 2020, you may not have enough mortgage interest to itemize this year, but if you purchased the home early in 2020, you have closer to a full year of costs to include. You have to itemize your deductions in order to take these homeowner credits. As a homeowner, you may be able to deduct: The credit is non-refundable so it is limited to your tax liability.ĭepending on when you purchased the home in 2020, you may or may not receive a tax benefit on your 2020 tax return. Under the Residential Energy Efficient Property Credit, you can get a federal tax credit (up to 30% of the costs including labor) for installing alternative energy equipment, such as solar electric property, solar water heaters, and geothermal heat pumps. It is common for some problems to be reported throughout the day. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. TurboTax will walk you through entering your tax information for both your home purchase (congrats on that!) and the credits from your qualified energy improvements (solar). TurboTax outages reported in the last 24 hours. You can add these at any time during your tax preparation each link above explains these options in detail. Get answers for TurboTax Desktop US support here, 24/7. Find answers to your questions about view all help with official help articles from TurboTax. We can help with many issues-except for billing issues. Education Business expenses Charitable donations Family and dependents Healthcare and medical expenses Homeownership. Or you can try posting your question here for help. We are completely independent of customer support. Our tax experts have many years of experience and are here to. Whether it’s changes in the tax laws or changes in your life, you may have questions we have the answers. Our team of tax experts is ready to tackle your questions. The user forum cannot connect you with them. Just before you file, an expert can perform a quick review of your return for added peace of mind. If you decide later that you want direct access to tax experts, you can add TurboTax Live or if you decide that you would like a tax expert to complete and file your tax return for you, you can switch to Full-Service. You will have to initiate another customer support call if you still need help. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. You can always start out doing your tax preparation yourself. As a customer service representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software.
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